LME/MCOs and DHHS should have been in contact with you already about this switch. Additionally, NASW-NC sent information in the last ENewSWire regarding the change. DHHS has developed a fact sheet with information you need to know, including who to call if you have questions: http://www.ncdhhs.gov/government/NCTracks_fact_sheet.pdf
Lastly, a website has been created on the change: http://www.nctracks.nc.gov/
We hope this information is helpful as the state makes this change.
Please keep NASW-NC informed on your experiences with the new system by emailing me directly at kay@naswnc.org.
Epic failure!!! Millions wasted for a program that doesn’t work!!